Privacy Policy

Website Privacy Policy

Zephyr Sport and Spine
Effective Date: June 2, 2026

Zephyr Sport and Spine respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, and protect information submitted through our website, scheduling system, intake forms, email, phone, text messaging, or other communication methods.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Phone number
Email address
Appointment information
Billing or payment-related information
Communication preferences

We may also collect limited technical information from website use, such as browser type, device information, IP address, and general website activity.

How We Use Your Information

Your information may be used to:

Schedule, confirm, or manage appointments
Communicate with you about your care, appointments, billing, or office updates
Respond to questions submitted by phone, email, website forms, or text message
Provide patient support and administrative communication
Maintain accurate patient and business records
Improve our website, services, and patient experience
Comply with applicable legal, regulatory, and healthcare documentation requirements

SMS / Text Messaging Privacy Notice

By providing your phone number to Zephyr Sport and Spine or by contacting our office by SMS/text message, you consent to receive SMS/text messages from our chiropractic practice. These messages may include appointment reminders, scheduling communication, office updates, billing-related notices, patient care coordination, and other administrative or practice-related communications.

SMS message frequency may vary depending on your appointment activity and communication needs. Message frequency may range from occasional messages to recurring messages related to scheduling, appointment reminders, billing, or office communication. Message and data rates may apply depending on your mobile carrier and phone plan.

Your mobile phone number and personal information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

You may opt out of future SMS/text messages at any time by replying STOP. After replying STOP, you may no longer receive text messages from us unless you opt back in. You may reply HELP for more information or assistance.

Consent to receive SMS/text messages is not required as a condition of receiving chiropractic care.

No Sharing of Personal Information for Marketing

Zephyr Sport and Spine does not sell, rent, or share your personal information with third parties for marketing purposes.

Personal information, including your phone number and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

Third-Party Services

We may use trusted third-party services to support business operations, such as scheduling software, payment processing, website hosting, email communication, or text messaging platforms. These services are used only as necessary to operate our business, communicate with patients, process payments, or provide care-related services.

These third-party service providers are expected to protect your information and use it only for the purpose of providing services to Zephyr Sport and Spine.

Health Information

Some information you provide may relate to your health or treatment. We take reasonable steps to protect this information and use it only for care coordination, documentation, billing, scheduling, or other appropriate healthcare-related purposes.

This Privacy Policy is intended for general website privacy and communication practices. Additional healthcare privacy requirements may apply depending on the type of information collected and how it is used.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to:

Update or correct your contact information
Ask questions about this Privacy Policy
Request that we stop sending non-essential communications
Opt out of SMS messaging by replying STOP

Contact Us

For questions about this Privacy Policy or how your information is used, please contact:

Zephyr Sport and Spine
220 Broadway St, Ste A., Elsberry, MO 63343
573-898-0450
Info@zephyrsportspine.com
www.ZephyrSportSpine.com

Updates to This Policy

Zephyr Sport and Spine may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.